I'm an Iraq war disabled vet. The DOT needs to help out the City's vets by placing the 23rd Street stop on the east side of First Avenue - going both ways. Easier access to the VA hospital is paramount. Thank you.
This is the single WORST problem with Manhattan traffic. Until it is solved nobody can move. I agree with two others here: we need more of the smaller buses on 23rd Street. The very long ones tie up traffic for blocks in every direction when they turn. And BRING BACK the Fifth Avenue stops going east and west on 23rd Street! The DOT needs to make riders and pedestrians priority. For seniors the trek across the bowtie at 23rd and Fifth is too arduous.
There seems to be a real inefficiency of how traffic uses the short interval of the westbound green light at Third Ave. Traffic turning right will bunch in the lane 2nd-from-left, which at that point is really the middle lane (this is because parking is allowed way too close to the corner in the right/curb lane) while left-turning traffic has to come to a halt in the left lane. This leaves very little time for any vehicles to proceed, and is made worse by waits for pedestrians to cross the north side of the intersection (it is good that they cross, but there should be a vehicle-only interval). Yet eastbound traffic seems to always be totally clear here. (Might have to do with the jam-ups farther west by Park and Madison)
There are commercial delivery issues at this supermarket every single day. Causes horrendous traffic jams going westbound in the morning.
I take the M23 from 10th Ave to Park and it's incredibly inconsistent. One day last week, there were 4 'Out of Service' buses that passed me by starting at 6:45) - it was after 7:15 AM when the bus finally arrived. And then of course by that time, the lines of riders ready to board at 9th, 8th, 7th etc, were so long that it probably tripled the time of the trip. The SBS will undoubtedly help the situation, but it will really only be a partial solution.
There's a need to operate the M23 a bit more frequently during the day with SBS. Buses should arrive every 5 minutes at Peak Hours, every 6 minutes at Middays and on Saturdays, every 7 to 8 minutes on Sundays, every 8 to 10 minutes during Evenings and every 20 minutes during Late Nights.
Traffic is horrible during the day on 23rd and it takes forever to load passengers. SBS should improve things slightly but there should be payment machines ON the bus at all doors like many other cities and NOT at the stop. There's nothing more irritating than seeing the bus at the stop, but there's no time for you to get a prepay voucher from the machine and the bus goes away without you or the reverse when you're waiting on the bus while the bus driver waits for the 10 people stand in line to make their payment at the machine. Put machines on the bus!
Key issue is to allow payments by credit card and all contactless payments . also reposition the machines so that they take less pedestrian space.
Have you studied the segments where most of the slow down occur? these are areas where the bus should run in the middle and be fully protected form car traffic. Otherwise it is not worth it
Forget about taking the bus going eastbound in the evening from this stop. The amount of traffic around Park Ave South means it takes 10-15 minutes for the M23 to even cross Park Ave South to get to the next bus stop. I always have to walk, instead of wasting my time waiting.
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