Feedback Map Instructions

The New York City Department of Transportation (NYC DOT) thanks you for interest in providing feedback for Citi Bike's Phase 3 expansion. Your feedback will help inform NYC DOT as we expand Citi Bike, a safe, environmentally-friendly, and affordable transportation option for all New Yorkers. 

  1. Navigate towards the top-left section of the map where it says "To add your comments". Then, choose whether you'd like to identify or comment on a location you think would be appropriate for a Citi Bike station or a location you think would not be suitable for a Citi Bike station.

  2. Right next to this drop down, there will be another drop down "How do you want to submit your comment". In this one, you can choose whether to use the map to drop a pin, or use a form.​​​​​​ The form option is useful for people who are blind or have low-vision.

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  1. Comment! - via Map

  • Click the flashing icon on the upper right side, and place the marker on the location you'd like to give feedback. For this example, we will place the marker down at East 125th Street & 1st Avenue in Manhattan. 

    • A pop up will ask if you want to go to Street View. Street View can help highlight a specific location by adjusting the field of vision. In this example we will go to Street View:

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  • When adding a comment, please be as specific as possible, including details such as sidewalk or roadbed location, which corner of an intersection, and any nearby attractions or destinations. Afterward, please remember to agree to the website's policy and click submit. 

A screenshot of the example comment for the feedback portal. It reads "The sidewalk under the overpass would be a good location for a Citi Bike station. There is plenty of room, and it is at the foot of the Willis Avenue bike path."

 

  1. Comment! - via Form

  • A form will drop, covering the map. Please fill out all questions.

  • When choosing what street your comment is on, please be as specific as possible. After typing the street/avenue, click "Get Cross Streets" and click the street/avenue that you want to give feedback on. 

  • Click "Get Cross Streets" again, and a list of intersecting streets/avenues will drop down.  Enter your comment as normal and remember to agree to the website's policy. 

    • If the street/avenue does not pop up, it may be out of the boundaries of the map.

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Please be aware that this map is designed to collect site-specific feedback. If you have general comments, questions, or concerns about Citi Bike, please submit those comments through NYC 311bikeshare@dot.nyc.gov.