Feedback Map Instructions | Projects & Initiatives

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Citi Bike Phase 3 Expansion

Expansion will double the service area & triple the number of bikes, bringing bike share to more New Yorkers than ever before.

Please read these instructions before commenting on the feedback maps.

The New York City Department of Transportation (NYC DOT) thanks you for interest in providing feedback. This feedback will help inform planners on appropriate next steps to make the City a safer place to travel in.

Please use the following guide to help you through the process of leaving feedback on our maps. There are GIFs provided that help visualize the process. Please note that the GIFs depict a specific map relating to Citi Bike, but the steps can be used on any of our maps.

Navigate towards the top-left section of the map where it says "To add your comments". Then, choose the most relevant comment category for your comment.
Right next to the the "To add your own comments" drop down, there will be another drop down "How do you want to submit your comment". You can choose whether to use the map to drop a pin, or use a form. The form option is useful for people who are blind or have low-vision.

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Comment! - via Map

Click the flashing icon on the upper right side of the map, and place the marker on the location you'd like to give feedback. For this example, we will place the marker down at East 125^th Street & 1^st Avenue in Manhattan.
- A pop up will ask if you want to go to StreetView. StreetView can help highlight a specific location by adjusting the field of vision. In this example we will go to Street View:

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An animated GIF showcasing the above instructions.

When adding a comment, please include any relevant information. The more details the better! Afterward, remember to agree to the website's policy and click submit. There may be a slight delay until the page refreshes and your comment gets added.

A screenshot of the example comment for the feedback portal. It reads "The sidewalk under the overpass would be a good location for a Citi Bike station. There is plenty of room, and it is at the foot of the Willis Avenue bike path."

Comment! - via Form

A form will drop, covering the map. Please fill out all questions.
After typing the most appropriate street/avenue, click "Get Cross Streets" and click the street/avenue that you want to give feedback on.
Click "Get Cross Streets" again, and a list of intersecting streets/avenues will drop down. Enter your comment as normal and remember to agree to the website's policy.
- If the street/avenue does not pop up, it may be out of the boundaries of the map or the street/avenues you are thinking of do not intersect. Please double check the cross streets.

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Please, feel free to go through the steps again to leave as many comments as you'd like. We appreciate you taking the time out to make your City safer!

Projects and Initiatives Site Policy

Customer Use Policy

Please be aware that when engaging with the New York City Department of Transportation (“NYCDOT”) via the Projects and Initiatives website, you are agreeing to the following:

Commenting on the NYCDOT Projects and Initiatives Site

Comments made by the public to the Projects and Initiatives site are reviewed and, while comments will not be edited by NYCDOT personnel, a comment may be blocked if it violates the comment policy described here.

Comments should be related to the posted topic or specific project. The Projects and Initiatives website is not meant for comments that do not directly relate to the purpose or topic of the specific project. For general comments or communications concerning an agency, please contact the agency's Commissioner on www.NYC.gov. For service requests, please contact 311 Online.
You are subject to the Terms of Service (TOS) of the host site. Content you share with or post to the Projects and Initiatives website is subject to the TOS of the host site and may be used by the owners of the host site for their own purposes. For more information, consult the host website's TOS.
The Projects and Initiatives website is not open to comments promoting or opposing any person campaigning for election to a political office, or promotion or advertisement of a business or commercial transaction.
The use of obscene, threatening or harassing language is prohibited.
Personal attacks of any kind or offensive comments that target or disparage any ethnic, racial, age, or religious group, gender, sexual orientation or disability status are prohibited.
Comments advocating illegal activity or posting of material that violates copyrights or trademarks of others are prohibited.
This comment policy is subject to amendment or modification at any time.

User Created Content

Users are welcome to submit or post content to an official New York City site where the agency allows users to post content, the content meets the standards articulated in this Customer Use Policy and pertains to the subject of the social media site. Users may only post their own, original content. Reproduced or borrowed content that reasonably appears to violate third party rights will be deleted.

Reasonable Accommodation

To request a reasonable accommodation when accessing New York City social media sites, please contact NYCDOT’s ADA Coordinator by calling 212-839-6428 or emailing accessibility@dot.nyc.gov.

Questions or Concerns

Questions or concerns regarding NYCDOT’s Projects and Initiatives activity, NYCDOT’s Projects and Initiatives Site Policy and/or this Customer Use Policy should be submitted online.